The program provides students with a pathway to employment as a workplace technology support specialist. The certificate is a sound basis for further education and impactful careers in technology systems in business and community settings. A critical analysis of cultures and communities allows graduates to further their leadership skills in building digital infrastructure.
All instruction is in person in class or computer laboratory. For the ITSP online cohort, students with Internet access may join the ITSP Online Certificate Program. Course content is identical to the regular ITSP certificate program but offered online. Asynchronous delivery means classes run more flexibly, with students accessing class materials during different hours and from other locations. However, coursework and assignments follow the same weekly schedule as the regular program. Course offerings are limited to the current academic semester offerings.
Classes will start on September 18, 2023, in the hybrid (online and in-person) format.
The Information Technology Support Technician certificate program provides training for entry into the Workplace Technology Support Specialist position. In this occupation, you may use established systems and protocols to install, troubleshoot and configure enterprise computer software and network devices. You may also deliver online presence and support for medium and small businesses. Other names for this occupation are Computer Network Technician, User Support Technician. Related occupations are Database Administrator, Information Systems Testing Technician and Computer and Information Systems Manager.
This program is Full-time, Monday to Friday
This is one of the few programs that NEC offers both online and in-person.
Prepare to become a CompTIA A+ Certified Professional
Career with high demand & salaries in less than 6 Months
Name of Course/Subject Hours
TECH 100 Workplace Communication 98 hours
TECH 105 Online Presence and Collaboration Tools 98 hours
TECH 106 Network and Server Administration 98 hours
TECH 110 Client Computer Configuration 100 hours
TECH 115 Technology Workplace Professionalism 100 hours