Information Technology Support Technician Certificate
Here at NEC (Native Education College), our (ITST) Information Technology Support Technician program, a 24-week journey designed to propel your career in technology or provide a steppingstone for specialized studies. We pride ourselves on being a values-driven institution, where indigenous principles are seamlessly integrated into our curriculum and teaching, enriching your learning experience. By the end of this program, you will not only be exceptionally prepared real world experience, but also emerge as a leader in your career journey. Topics covered on this journey, include but are not limited to:
- Hardware
- Operating Systems
- Software Troubleshooting
- Networking
- Security
- Virtualization
- Cloud Computing
Immerse yourself in our entirely online program, offering flexibility for your learning environment. Engage in five-hour sessions, five days a week, covering all the essentials required for a career in tech —from the comfort of your chosen space.
Connect, Collaborate, Succeed: Although the teaching is online, the sense of community at NEC remains unparalleled. Join a dynamic community of learners, share experiences, and collaborate with peers and instructors. Our commitment to fostering a supportive and collaborative environment is unwavering.
Enroll Now for a Future of Virtual Success! Don’t miss this chance to join the online revolution in technology education. Fill out an application online or contact us today to embark on a virtual learning journey that opens doors to a world of possibilities!
Delivery method: Synchronous Online
Intake: Fall 2025
Admission Requirements
- Canadian citizen or Permanent Resident of Canada.
- Minimum “C+” grade in English 12 or testing an equivalent level.
- Minimum “C+” grade in Math 11 or testing at an equivalent level
- 18 years old or older
- Completed written assessment with a “C+” grade or higher
- Math 11 with a minimum ‘C+’ grade
| ITST ONLINE | 6 |
| Tuition | $5,350.00 |
| Application Fee/Registration | $75.00 |
| Student Record | $15.00 |
| Student Association | $30.00 |
| Graduation Fee | $30.00 |
| Books and Supplies | $616.00 |
| Comptia Exam | $200.00 |
| Total without laptop | $6,316.00 |
| *Laptop Computer optional | $1,050.00 |
| TOTAL: with laptop – | $7,366.00 |
TOTAL: without laptop – | $6,316.00 |
Career Path
Embark on a culturally enriched tech career journey with NEC, where the threads of indigenous teachings are seamlessly interwoven into the fabric of your professional growth.
Some of the jobs that are available to you through this qualification are:
- Help Desk Technician
- IT Specialist
- Hardware Technician
- Technical and Customer Support Specialist
- Field service technician
You can anticipate a highly interactive learning experience
Embark on a journey with us – your gateway to a rewarding profession in information technology. Our program is designed to make you job-ready in less than 6 months, equipping you with in-demand skills. Join our welcoming community where curiosity thrives, questions are embraced, and every step forward is celebrated. Your path to success starts here, and we can't wait to see where it takes you! .
Financial Aid
Students will procure funding sources and student loans, Nation funding and other funding agencies. NEC scholarships are available for Indigenous applicants.
Flexible
This certificate is now offered virtually, where you’ll gain hands on experience in tech.
Gain skills and Certifications
Graduates of this program leave with skills that lead to better job opportunities.
Learning Outcomes
Upon completion of ITST program, the successful student will have reliably demonstrated the ability to:
Hardware
Identify, use, and connect hardware components and devices. Acquire broad knowledge about different devices essential for supporting the remote workforce.
Operating Systems
Install and support Windows OS, including command line and client support. Execute system configuration imaging and troubleshoot for Mac OS, Chrome OS, Android, and Linux OS.
Software Troubleshooting
Address PC and mobile device issues, covering common OS, malware, and security issues.
Networking
Explain types of networks and connections, including TCP/IP, WIFI, and SOHO.
Security
Identify and protect against security vulnerabilities for devices and their network connections.
Leadership
We create leaders from learners. Join us to discover the joy of curiosity, the power of questions, and the valuable lessons in every mistake. You'll gain more than just knowledge – you'll become part of a welcoming community that encourages your exploration and growth.
Course Descriptions
Name of Course/Subject Hours
TECH 100 Workplace Communication 98 hours
TECH 105 Online Presence and Collaboration Tools 98 hours
TECH 106 Network and Server Administration 98 hours
TECH 110 Client Computer Configuration 100 hours
TECH 115 Technology Workplace Professionalism 100 hours